Issues Related to Browser Test

Incompatible Browser

Your Internet browser is not compatible with the minimum requirements to view Tegrity sessions. Please update your system with one of the browsers listed below:

Internet Explorer – download from http://www.microsoft.com/

Netscape Navigator – download from http://www.netscape.com

Java not enabled

1) Please enable Java support for your browser:

Netscape:

Check the ‘Enable Java’ option in the Edit > Preferences > Advanced page.

Internet Explorer:

If Sun Virtual Machine is used: check the ‘Use Java…’ option (under ‘Java(Sun)’ ) in the Tools > Options > Advanced page.

If Microsoft Virtual Machine is used: make sure that the Microsoft VM Java Permissions are set to medium in Tools > Options > Security > Custom Level > Security Settings page (this setting depends on your current internet zone).

2) Please make sure that you are not a restricted user on your Windows system.

Outdated Java Virtual Machine ,or

No Java Virtual Machine

No installation of Java Virtual was detected. In order to view Tegrity sessions you need either Microsoft Java Virtual Machine or Sun Java Virtual Machine.

MS Java VM – Download from http://sessions.tegrityonline.com/resources/msjavx86.exe .

Sun Java VM – Download from www.sun.com .

No Windows Media Player

Windows Media Player was not detected.

Download it from http://www.microsoft.com/.

No QuickTime plug-in (Netscape browsers only)

QuickTIme plug-in was not detected.

Download the QuickTime Player from http://www.apple.com/quicktime/download/ .

Incompatible Display Settings

Please verify that your display settings meet the minimum requirements.

You may change these settings trough the Control Panel > Display > Settings.